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Frequently asked questions
The cortisol science, the Ritual, orders, subscriptions, and the Music Box. Browse by category.
THE RITUAL & BOOKING
What is the BONJIL Ritual?
A 60-minute Neurosensory Skincare experience created around stress, mind, and skin. Personalized skincare, intentional touch, music, scent, and the five senses come together in a Ritual composed around you.
How is my Ritual personalized?
Every Ritual begins with the BONJIL Stress & Skin Assessment. Your result guides the skincare collection, products, and sensory elements selected for your experience, creating a Ritual that is distinctly your own.
Is the BONJIL Ritual a facial?
Not in the traditional sense. The BONJIL Ritual is an immersive sensory experience, where personalized skincare is accompanied by intentional touch across the scalp, neck, shoulders, hands, and arms. For those who wish, the Ritual may also extend to a personalized facial skincare application.
What should I wear?
Come as you are. Your comfort is considered throughout the experience, and everything needed for your Ritual will be provided upon arrival.
How does the $50 reservation work?
A $50 reservation secures your private Ritual appointment. Full details regarding cancellations and how your reservation may be applied toward a purchase are presented before your booking is confirmed.
Am I expected to purchase skincare?
Not at all. Your specialist will introduce the BONJIL collection selected for your skin and, at the close of your Ritual, share personalized recommendations should you wish to continue the experience at home.
Orders & Shipping
When will my order ship?
Orders are processed within one to two business days and ship carbon-neutral. You will receive tracking by email.